Esri ArcGIS Cloud Services Specialty: CyberTech’s Expertise In Cloud GIS

CyberTech was the first Esri partner to earn the ArcGIS Cloud Services Specialty, announced in June 2020. The designation recognizes expertise in cloud deployment, system architecture, and managed services for ArcGIS.

For organizations evaluating an ArcGIS cloud partner, this recognition provides a useful starting point. The next question is how that expertise applies to the environment your organization depends on: the applications it supports, the systems it connects, and the operational requirements it must meet.

What the ArcGIS Cloud Services Specialty recognizes

Esri identifies partners with this specialty as having expertise in deploying and managing ArcGIS in cloud environments, designing system architecture, providing managed services, and implementing integrated ArcGIS Enterprise solutions. Its scope extends beyond infrastructure hosting to the design and operation of ArcGIS itself.

CyberTech also holds Platinum status in the Esri Partner Network. These are distinct credentials: Platinum identifies CyberTech’s partnership tier, while the ArcGIS Cloud Services Specialty recognizes capability in a specific technical discipline.

For GIS and IT leaders, the specialty is a relevant qualification when assessing a partner for cloud migration, modernization, or ongoing operations. It should be considered alongside the proposed architecture, service responsibilities, and experience with comparable environments.

Why the designation matters for enterprise GIS

The capabilities recognized by the specialty are relevant both to the initial cloud deployment and to the decisions that follow as the GIS program develops.

Architecture That Accounts For Existing Dependencies

An established GIS environment should be evaluated as a connected system, not simply a collection of servers. Before migration, review its applications, geodatabases, integrations, access requirements, and operational workflows. The proposed architecture should address performance, availability, recovery, and expected growth. Moving to cloud infrastructure does not remove the need for those design decisions.

Operational Support Beyond Deployment

CyberTech’s Managed ArcGIS Cloud Services (MACS) includes readiness assessment, implementation, and ongoing support. Available service models include CyberTech-hosted environments and services within a customer’s chosen cloud infrastructure, with 24/7 monitoring and service-level agreements.

For your evaluation, establish who will manage incidents, maintenance, upgrades, and recovery procedures. These responsibilities should be explicit in the service scope so that GIS and IT teams understand how the environment will be supported after migration.

Capacity And Security Aligned With Requirements

Cloud capacity should be planned around actual workloads and service demand. Esri notes that ArcGIS components and workflows scale differently, making performance baselines and ongoing assessment important to system design and operation.

CyberTech’s three-layer DataSafe approach addresses protection at the user, data-transit, and server levels. CyberTech also supports environments with security and compliance requirements associated with CJIS, FedRAMP, HIPAA, HITRUST, ISO, and GDPR.

For organizations operating under these requirements, the partner evaluation should address how the proposed ArcGIS environment will support applicable controls, data protection obligations, and operational responsibilities.

CyberTech’s cloud GIS experience in practice

The designation becomes more meaningful when considered alongside the work a partner has delivered.

Central Arkansas Water: Modernizing an established GIS environment

Central Arkansas Water selected CyberTech with its cloud and network management specialties among the qualifications informing that decision. The engagement began with an assessment of the utility’s architecture, accumulated spatial data, and operational dependencies before migration to ArcGIS Enterprise on Microsoft Azure. Esri’s published case study reports that active GIS use grew from approximately 75 users to about 200 following modernization.

Rayburn Electric Cooperative: Improving operational visibility

CyberTech provides hosting and managed services for Rayburn Electric Cooperative’s ArcGIS environment on Microsoft Azure and implemented ArcGIS Monitor. The monitoring capabilities help its GIS team identify issues and understand system performance while retaining time for data maintenance, analysis, and application development.

“When you pair ArcGIS Monitor with a partner like CyberTech, it’s a perfect combo.”

Dylan Campbell, Senior GIS Developer, Rayburn Electric Cooperative.

NJ TRANSIT: Supporting Enterprise GIS On AWS

CyberTech’s work with NJ TRANSIT includes a managed ArcGIS Enterprise platform on AWS serving more than 600 portal members. A dedicated, federated ArcGIS Image Server supports imagery workloads separately from the platform’s hosting server, illustrating how architecture can accommodate different operational demands.

Discuss Your ArcGIS Cloud Requirements

Whether you are planning a migration or reviewing an existing deployment, begin with your current architecture and operational priorities. CyberTech’s GIS Health Check can help evaluate performance, security, and opportunities for improvement before you define the next stage of your GIS roadmap.

Talk To A GIS Specialist

FAQs

Is the specialty awarded to a company or an individual?

The ArcGIS Cloud Services Specialty recognizes an Esri partner organization’s capabilities. It should not be confused with an individual professional’s technical certification.

Does CyberTech support ArcGIS Enterprise on both AWS and Microsoft Azure?

Yes. CyberTech’s delivery experience includes ArcGIS Enterprise environments on both platforms. The appropriate architecture and hosting arrangement depend on your organization’s requirements.

Can CyberTech work within our existing cloud infrastructure?

yberTech’s MACS Advanced offering supports implementation and managed services within a customer’s chosen cloud infrastructure. An assessment helps establish the appropriate service scope.