Managed ArcGIS Cloud Services (MACS)

From assessment to hassle-free hosting, implementation and 24x7 managed operations, in CyberTech Secure Cloud or your own AWS/Azure. You focus on decisions; we run the GIS.

Certified & partnered with

Esri Partner Network Platinum
ArcGIS Network Management Specialty
ArcGIS Cloud Services Specialty
ArcGIS State and Local Government Specialty
Microsoft Solutions Partner
AWS Partner, Advanced Tier Services
DataSafe
Enterprise-grade security, always on
350+
GIS subject-matter experts
99.5%
Uptime SLA across managed environments
24/7
US-based monitoring & support
100+
Cloud Properties Managed

ArcGIS Cloud Modernization

Elevate your Geospatial Experience with Managed ArcGIS in the Cloud

MACS White Glove

An all-inclusive package for your ArcGIS success

What we deliver

From first assessment to go-live, we deliver your ArcGIS solution end to end and keep it optimized with unmatched managed services.

  • Cloud backup and administration included
  • ArcGIS upgrades and patching handled
  • Enterprise-grade security built in

Highlights

  • Complete Turnkey Package
  • Subscription Pricing
  • Hosting on CyberTech Secure Cloud
  • DataSafe™ and Focused Implementation
  • Proactive 24x7 Support with Guaranteed SLAs

MACS Advanced

A full-featured, fully-customizable ArcGIS solution bundle for your organization

What we deliver

Our subject matter experts design and tune the solution around your infrastructure, with guaranteed SLAs for uptime and response.

  • Runs under your security guidelines
  • Upgrades and patching, run by our team
  • Same continuity promise, in your cloud

Highlights

  • Comprehensive Analysis through Readiness Assessment
  • Hosting on your Own Cloud of Choice
  • Custom ArcGIS Cloud Implementation
  • Co-Operative Managed Services
  • 24x7 Cloud Monitoring & DevSecOps

On-Premises

Your Data Center, Our Commitment

Book a Consultation

What we deliver

Prefer to keep everything in-house? We deploy and operate ArcGIS inside your own data center, with the same managed-service discipline.

  • Data never leaves your data center
  • Runs under your security guidelines
  • Same continuity promise, on-premises

Highlights

  • Dedicated On-Premises Deployment
  • Your Hardware, Our Expertise
  • Upgrades and Patching, Delivered On-Site
  • SLA-Backed Managed Operations

Streamline Your ArcGIS Environment with MACS

Covers Entire Spectrum of Managed ArcGIS Cloud Services

DevSecOps governed GIS Cloud processes

Proprietary DataSafe™ approach to meet cloud security and compliance

24x7 support monitoring, with guaranteed SLAs

Enhanced availability and GIS business continuity

Esri™ Recommended Best Practices

One Partner, Every Phase.

Plan

Plan

Assess & roadmap

Health check assessments, enterprise GIS roadmaps, and GeoAI strategy.

Design

Design

Architect

GIS apps, ArcGIS Pro migrations, and systems integration design.

Implement

Implement

Build & migrate

Cloud modernization, network management, parcel fabrics, and digital twins.

Operate

Operate

Run & advance

Fully managed ArcGIS. Monitored, secured, and continuously improved.

What Sets Us Apart

The credentials and commitment behind every engagement.

Superior Security with AI Guardrails

A Partnership, Not a Transaction

Organizational Maturity & Depth

Esri-Recommended Best Practices

DataSafe™ protection User Safe Transit Safe Server Safe
CJIS HIPAA FedRAMP HITRUST ISO GDPR ISO 9001:2015 ISO 27001:2013 CMMI DEV/3

Trusted by Clients, Proven in the Field

Testimonials

"One of the reasons we've selected CyberTech multiple times is their proven track record. They jumped in to demonstrate capabilities even before a contract was in place."
Megan Nehrbas · Senior GIS Manager, Sussex County, Delaware
"Making it really made me feel like CyberTech was locked in with Esri. The people are great and what they're doing is impressive. Keep it up."
Alex Harper · Sr. Information Services Manager, Central Arkansas Water

User Base for our Managed ArcGIS Cloud Services

Utilities
Utilities
Healthcare
Healthcare
State & Local Governments
State & Local Governments
Transportation
Transportation
Telecommunications
Telecommunications
Oil & Gas
Oil & Gas

FAQ

Where is my ArcGIS hosted?+

In CyberTech's Secure Cloud, turnkey, powered by DataSafe™. (If you need it in your own AWS/Azure, that's MACS Advanced.)

What does the SLA guarantee?+

Guaranteed availability (99%-99.5% by tier), 24x7 monitoring, ArcGIS upgrades and patching, backup and retention, and a US-based help desk.

How is pricing structured?+

We have SKUs. Each SKU is differentiated based on ArcGIS System Size.

What's included in every tier?+

24/7 monitoring, dedicated help desk, upgrades and patch management, guaranteed SLAs, backup and retention, trend analysis and reporting.

Make GIS Mission-Critical.

It all starts with a 20-minute conversation.

  • GIS systems health check
  • Fixed-price hosting proposal
  • Expert consultation with Esri-certified professionals
Talk to an Expert

Contact our experts: connect@cybertech.com