• 2 mins read
  • July 31st


A world-leading infrastructure firm that relies on the cloud-hosted ArcGIS landscape as a strategic platform to fulfill its GIS business requirements. This enterprise-level ArcGIS environment plays a pivotal role in the firm’s overall business execution model and project delivery strategy, highlighting its criticality for success

Business Challenge

The firm, on their AWS Cloud, had an ArcGIS Enterprise on a single machine in high availability for their Production environment and ArcGIS Enterprise on a single machine for their development environment.
A comprehensive end-to-end Managed ArcGIS Cloud Services (MACS Advance)
Recognizing the increasing global adaptation of Enterprise GIS and ArcGIS administration challenges, the firm identified the necessity for

  • Improved performance
  • Expand capabilities
  • Ensure compliance
  • Ease of administration and maintenance
  • Implement an industrial-strength GIS solution

Solution Provided

CyberTech Managed ArcGIS Cloud

  • Services (MACS Advance) – A turnkey subscription provided with the following Salient features
  • Deploying ArcGIS Enterprise and additional ArcGIS Server roles in high availability on firm’s AWS Cloud
  • Seamless failover mechanisms and redundancy to eliminate single points of failure
  • ‘DataSafe – An enterprise-grade Security
  • Robust backup and restoration policies
  • Planned software patching and updates
  • 24X7 Proactive Monitoring
  • 8X6 Dedicated Global Help Desk, catering to Service Request and Customer Incidents


  • Reduced ObEx and increased business development
  • Reduced efforts in administration and maintenance because of CyberTech’s Managed ArcGIS Cloud Services
  • Accurate assessment and architecture recommendations led to Improved performance
  • Support for AECOM’s global ArcGIS user base
  • Reduced downtime and high availability of ArcGIS Services
  • Allowing power users to tackle complex business use cases using ArcGIS Image Server and ArcGIS Notebook Server
  • Added capabilities to ensure business continuity through planning and consultation to meet AECOM’s future CIS initiatives