CyberTech Holds Esri Network Management Specialty: What It Means for Utilities

CyberTech holds Esri’s Network Management Specialty, which recognizes experience delivering ArcGIS network management solutions, including ArcGIS Utility Network. For electric, gas, water, and wastewater utilities, the designation offers a relevant qualification when evaluating partners for network modernization.

That recognition matters because a Utility Network project affects more than the GIS database. Network records, tracing, field applications, and connections with SAP or enterprise asset management systems all need to work together. Consider a water-main break: crews need accurate valve and connectivity information to identify the affected segment without extending the outage.

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What is the Esri Network Management Specialty?

Esri establishes the requirements for its specialty designations and evaluates whether partners meet them. The Network Management Specialty reflects a partner’s knowledge of the utility market and experience delivering ArcGIS network management solutions.

For utilities evaluating an ArcGIS Utility Network implementation or migration partner, the designation provides an additional way to distinguish demonstrated experience from a general claim of Utility Network capability.

CyberTech also holds the ArcGIS Cloud Services Specialty and State and Local Government Specialty and is an Esri Platinum Partner.

What does an ArcGIS Utility Network implementation involve?

The first step is understanding the current environment. Network records may contain gaps, duplicates, inconsistencies, or information that needs to be mapped into the new data model. Existing applications and integrations also need to be understood before migration begins.

1. Utility Network Readiness Assessment

Reviewing the current environment and identifying considerations that could affect migration and implementation.

2. Network Data Modeling

Modeling utility assets such as transformers, valves, and fiber joints within the appropriate network structure.

3. Migration Planning And Testing

Starting with a controlled area, validating the results, and using that learning to inform the broader rollout.

4. Field Workflow Validation

Testing mobile applications and network information on the devices field crews actually use.

5. Enterprise Integration

Connecting network information with systems such as EAM, SCADA, and SAP so GIS can support broader operational workflows.

This matters because a technically completed migration is not enough if field users cannot trust the network information or dependent systems no longer work as expected.

Moving from Geometric Network to Utility Network

Existing records need to be reviewed for errors, gaps, duplicates, and other issues before they are mapped to the new network model. Rather than immediately moving an entire service territory, a controlled test area can be migrated and reviewed with the teams that depend on the data.

This provides an opportunity to validate the model, network information, field workflows, and connected systems before a broader rollout.

There is no universal migration timeline. The effort depends on factors such as data quality, network size, existing applications, and the number of enterprise systems connected to GIS.

Why Utility Network is an enterprise systems decision?

Utility Network may be managed within GIS, but its impact can extend well beyond the GIS team.

Network information can support field operations, maintenance activities, asset management, engineering, and other enterprise processes. When GIS connects with maintenance or ERP systems, the same physical asset needs to be represented consistently across those environments.

For example, a valve represented in GIS may also exist in an SAP-based asset management system. Connecting those records helps teams work with consistent asset information rather than maintaining disconnected representations of the same infrastructure.

This is why Utility Network planning should consider integrations and operational dependencies alongside the GIS data model itself.

What should utilities look for in a Utility Network partner?

Utilities should evaluate whether a potential partner can understand the existing network environment, assess data readiness, model utility assets appropriately, test real operational workflows, and account for the enterprise systems that depend on GIS.

The Esri Network Management Specialty provides one indicator of relevant network management capability.

CyberTech combines that designation with broader ArcGIS cloud and enterprise integration experience, allowing Utility Network modernization to be considered within the larger technology environment rather than as an isolated GIS project.

Success Story

Utility modernization in practice: Central Arkansas Water

Central Arkansas Water serves nearly 500,000 people across eight counties. CyberTech helped move its ArcGIS environment to the cloud in four months, creating a modern platform that supports the utility’s GIS operations. Central Arkansas Water is also completing its own Utility Network rollout.

500,000
people served
8
counties covered
4
months to cloud
“
Our Esri platform now helps resolve emergencies instead of causing them.
Alex Harper
Senior Information Services Manager
“
GIS ensures that employees see the system clearly using updated maps.
Danny Dunn
Director of Distribution

Assess your Utility Network readiness

If you are still using the Geometric Network or evaluating a move to ArcGIS Utility Network, the first step does not need to be a software demonstration.

Start by understanding your network data, current applications, integrations, field workflows, and migration dependencies.

CyberTech can help assess your Utility Network readiness and identify what a realistic migration approach could involve, backed by our Esri Network Management Specialty.

FAQs

What is the Esri Network Management Specialty?

It is an Esri designation recognizing a partner’s knowledge of the utility market and experience delivering ArcGIS network management solutions, including ArcGIS Utility Network.

How long does a Utility Network migration take?

There is no standard timeline. Data quality, network size, integrations, existing applications, and the scope of the rollout can all affect the effort required.

Does CyberTech support different utility industries?

CyberTech supports electric, gas, water, wastewater, and telecommunications utility use cases. The network models differ, but the approach remains centered on assessment, testing, and controlled rollout.

Can Utility Network information connect with SAP or EAM systems?

Yes. Network information can be integrated with maintenance or ERP environments so corresponding assets can be connected across GIS and enterprise systems.

CyberTech Systems and Software Inc.

www.cybertech.com
connect@cybertech.com