DevOps Sr.Developer/Manager
- Own the cloud operations of the analytics platform and drive high-quality customer experience of the product by ensuring SLA and consistent performance.
- Manage DevOps teams.
- Mentor L2 teams in troubleshooting production issues
- Enable Service Desk to do 24X7 L1 monitoring
- Track incidents and perform RCA for every incident and focus on prevention.
- Ensure SOP's are defined and implemented religiously.
- Develop CI/CD pipelines and change management
- Ongoing change management for scale
- Communicate effectively with customer facing team to address their concerns on infrastructure availability, performance, and security
- Collaboration with Engineering team:
- Build Tools and Systems for Observability
- Plan releases and patch deployments
- Scale of applications and infrastructure to ensure best customer experience
- Infrastructure Management:
- Application performance monitoring and optimization
- Application and cloud security management
- Automation: IaC, Disaster Recovery, BCP etc.
- Cost Optimization:
- Monitor costs of all resources and trace them to respective accounts
- Identify cost optimization improvements and ensure optimal costs without compromising on performance
- Own Security of data, infrastructure, and applications. Ensure best practices are followed for HIPAA, ISO 27001 and SOC2 compliance
- Systematically develop documentation for each data solution and make sure it is up to date and reflects current business rules and definitions.
- Building strong partnerships with colleagues at all levels.
Technical Skills
Must have skills
- A Bachelor’s Degree in Software Engineering or Information Technology
- 4+ years of experience in cloud operations, DevOps in Azure and AWS environment
- 1+ years’ experience in creating and managing Kubernetes clusters
- Experience with terraform, ansible or similar
- Experience with scripting and programming language (Python, Golang or similar)
- Strong experience in deploying & operating large and complex applications on cloud
- Understanding of CI/CD, observability, APM and security of cloud-based applications
- Experience with open-source tools like Grafana, Prometheus, etc.
- Exposure to architecture of cloud based ETL and Analytics tools
- Experience of building a leading a small team
- Knowledge of AGILE ways of working
- The ability to analyse complex technical information
- An awareness of current issues affecting the industry and its technologies
- A meticulous and organized approach to work
- A logical, analytical, and creative approach to problem-solving
- A thorough, detail-oriented work style
- Function well in a fast-paced, rapidly changing environment
- Communicate effectively with people at all levels of the organization
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