Client Engagement Manager - GIS Practice
Job Description
- Client Management & Revenue growth
- Increase GIS business with existing clients by driving organic account growth
- Drive new business growth through greater advocacy and reference ability.
- Nurture & Develop GIS Clients
- Works with Esri and SAP reps to maintain harmony and alignment in account
- Proven experience and success in farming
- Engaging, thoughtful and consultative
- Accountable for results
- Be the voice of the customer- Client management and CSAT
- Be CyberTech’s main contact for the Client post contract award
- Single point for major engagement decisions, escalations, accountability & responsibility
- Effective communication of Company’s stand and position
- Manage Client objectives & expectations and Client satisfaction
- Conduct quarterly business reviews (QBRs) and align to client’s business objectives
- Work as the partner for Delivery leaders
Responsibilities
- Capture Geospatial and GIS business opportunities with existing customers
- Manage Client objectives & expectations and Client satisfaction
- Understanding of Esri Technology Stack
- Work with Esri and SAP reps to maintain harmony and alignment in account
- Be the voice of the customer- Client management and CSAT
Other Requirements:
Location : Trevose, PA and travel to clients as needed
Position: Full time
Education: BS
Good Understanding of Esri Technology Stack
About CyberTech
CyberTech is a CMMI Level 3 company focused on SAP digitalized solutions and next-generation spatial analytics . The Company delivers the benefits of SAP S/4HANA with digital business processes that improve customer experience, provide real-time and predictive insight and increase productivity. The Company’s spatial analytics deliver substantial digitization benefits by integrating maps with enterprise data. CyberTech is a trusted partner for several global enterprises, helping them with Cloud transformation. The Company has strategic relationships with Cisco, Microsoft, ESRI and SAP. For more information and past results, please visit our web site www.cybertech.com
To apply for this position, please forward your resume and cover letter by email to vaishali.nadkar@cybertech.com No telephone calls, please. Please reference the position you’re applying for in the subject.