Managed ArcGIS Services
Where should your ArcGIS run?
Our cloud. Your cloud. Your data center.
Three ways to get managed ArcGIS Enterprise, with the same team, same SLA and same DataSafe™ security model behind all of them. What changes is where the platform lives and who holds the keys.
Get your ArcGIS deployment recommendation
Tell us about your setup. A named CyberTech GIS expert reviews it and replies within one business day. Not a sales queue.
Not sure which fits?
Three quick questions. No email required to see the answer.
Likely fit:
A CyberTech GIS expert will confirm it against your actual setup.
Accredited by the vendors you already run
What actually changes between the three
Same accountable team, same SLA, same DataSafe™ security model in all three. The difference is where the platform lives and who holds the keys.
| Capability | Our cloudMACS White Glove | Your cloudMACS Advanced | Your data centerManaged ArcGIS On-Premises Services |
|---|---|---|---|
| Where the platform runs | CyberTech Secure Cloud | Your AWS or Azure subscription | Your hardware, your racks |
| Who holds the cloud contract | CyberTech | You. Existing agreements and discounts stay intact. | Not applicable |
| Infrastructure administration | CyberTech | Co-managed, inside your guardrails | You keep the hardware; CyberTech runs the platform on it |
| ArcGIS administration | CyberTech | CyberTech | CyberTech |
| Migration and deployment | Turnkey, end to end | Readiness assessment, then build in your landing zone | In-place modernization and version uplift |
| Patching, upgrades, backup | CyberTech, on our maintenance calendar | CyberTech, on your change calendar | CyberTech, scheduled on site |
| Monitoring and incident response | 24×7 proactive | 24×7 proactive, plus DevSecOps support | 24×7 proactive |
| Security model | DataSafe™ | DataSafe™, mapped to your existing controls | DataSafe™, mapped to your existing controls |
| Data residency | CyberTech-controlled regions | Your choice of region or gov cloud | Your premises, unchanged |
| Commercial model | All-inclusive subscription | Managed services fee, cloud billed to you | Annual managed services agreement |
| Usually right when | GIS staff are absorbing platform work and nobody wants to own infrastructure | Cloud governance already exists and GIS needs to live inside it | Regulation, CJIS scope or board policy keeps the data in the building |
GIS DataSafe™, wherever it runs
A three-part approach protecting spatial data at the desk, in transit, and at rest, applied identically in our cloud, your cloud, or your building.
User Safe
Data protection at the analyst's machine, so exports and local copies stay inside policy.
Transit Safe
Enterprise-grade encryption protecting spatial data between field, office and platform.
Server Safe
Strong encryption at rest, controlled access paths, and active protection of the hosting environment.
Already running this way
Public water, county government and transit. These are estates where downtime is a public-facing event.
Case study
Veolia
Managed Services Accelerate a More Resilient, Secure ArcGIS Enterprise Environment for Veolia on AWS
How managed services helped Veolia run a more resilient and secure ArcGIS Enterprise environment on AWS.
Read the case study
Case study
Gloucester County
Gloucester County Runs a Modernized ArcGIS Enterprise Platform on AWS
County GIS platform modernized and run through CyberTech's managed cloud services.
Read the case study
Case study
NJ TRANSIT
NJ TRANSIT: Managed ArcGIS Enterprise on AWS
Statewide transit agency running a resilient, mission-critical enterprise GIS platform under managed operations.
Read the case studyCyberTech's team jumped in to demonstrate what they could do before any contract existed. That track record is why we keep choosing them.
It's clear how closely CyberTech works with Esri. The people are strong and the results speak for themselves.
What buyers ask before they call
What happens to our existing Esri licensing or Enterprise Agreement?
Your Esri licensing stays yours. CyberTech operates the platform under your existing agreement. We do not resell your licenses or take assignment of them. If your EA is up for renewal we can help you size it against the architecture we recommend, but the relationship with Esri remains directly yours.
Can we move between the three later, or exit entirely?
Yes. The security model and operating runbooks are the same across all three, so moving from our cloud into your own tenancy later is a migration, not a rebuild.
Exit terms, environment handover and knowledge transfer are written into the managed services agreement rather than negotiated at the point you want to leave.
Does this replace our GIS team?
No. CyberTech takes on platform administration: patching, upgrades, monitoring, backup, incident response. Your GIS staff keep the work that needs institutional knowledge: data, analysis, applications and the relationships with the departments they serve.
In most engagements the change people notice is that GIS staff stop being on call for infrastructure.
Who holds administrative access to the environment?
In our cloud, CyberTech holds infrastructure administration and you hold ArcGIS administration. In your cloud and your data center, you retain infrastructure ownership outright and CyberTech operates through named, auditable accounts inside your existing identity and access controls.
In all three, access is individually attributed. No shared credentials.
How is this priced, and how long does a migration take?
Our cloud is an all-inclusive subscription covering hosting and operations. Your cloud is a managed services fee with cloud consumption billed directly to you by AWS or Azure, so you keep your existing rates and commitments. Your data center is an annual managed services agreement against your own hardware.
Migration starts with a readiness assessment, after which the work is quoted fixed-fee, so you are not signing an open-ended time-and-materials engagement.
Not ready for a vendor conversation?
Start with a GIS Health Check instead. A scored assessment of your current ArcGIS architecture, performance and risk, with a costed path forward, and no obligation to use us to deliver it.
- Scored against Esri recommended practice
- Findings you can take to your own budget cycle
- Runs whether or not you ever move to cloud
We scope it on a call before anything is quoted.
Your environment. A managed ArcGIS approach built around it.
Our cloud. Your cloud. Your data center. Let's discuss the right fit for your ArcGIS estate.