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Trainee Analyst - GIS
Location
Thane
Experience
0 - 1 Year
No.of positions
10
Education
M.Sc. Geology / M.Sc. Applied Geology / M.Sc. Geoinformatics / B.Sc. Geology / B.Sc. Geoinformatics A Diploma holder with GeoInformatics background can also be considered Non-GIS background qualifications like BE/B.Tech, MCA or B.Sc. can be considered for software development roles in specific
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Job Description
  • Provide world-class technical support to end users of ESRI software to effectively diagnose and reslve incidents, while making a positive impression.
  • Work well in a high energy, fast paced, enthusiastic, positive, and collaborative culture.
  • Identify, understand, and articulate solutions for customer issues by means of ArcGIS knowledge including ArcGIS for Desktop, ArcGIS for Desktop extensions, and other ArcGIS technologies.
  • As the Subject Matter Expert, document technical issues via incident tracking which involves authoring, technical editing, and publishing of Knowledge Base articles as well as authoritative online content.
  • Interpret user issues to determine or recommend software changes to product engineers.
  • Work in other technical areas of software support as customer and business needs require.
Technical Skills
  • GIS concepts/background
  • GIS – Knowledge of ArcGIS Desktop/Server
  • Proficiency in written and verbal communication skills in English with a strong grasp of the English language including grammar, punctuation, and consistency
Certifications
Language Skills
Shift Timings
Night Shift
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